Anger and irritation at the injustice of what's happened. A burning desire to get the money back. And anxiety about the process ahead.
A little anxiety at this point is entirely understandable. Reclaiming can be a daunting prospect. You only get one chance, so it's important to get it right.
But financial complaints can be complicated. In fact, recent YouGov research has revealed that 25% of people don't feel that they know enough about claiming to do it on their own, whilst 31% said that they were confused as to whether they could even make a claim.
Complaining can also take time, and that's something none of us has much of these days. In our experience, a typical claim takes anything from 8 weeks to 18 months - and that can require a lot of patience and determination.
So to put your mind at rest, here are a few reasons why more than 700,000 people have trusted EMCAS with their all-important claims.
Why people choose EMCAS
These days, there are a lot of Claims Management Companies out there. So what makes us different?
Ever since we started out in Torquay nearly ten years ago, we've been passionate about restoring financial justice. Fuelled by a passion for righting wrongs, we've grown to become one of the UK's leading claims management companies. To date, we've won back over £322 million for over 700,000 customers.
But what does that mean for you? And how do we actually take the stress out of reclaiming - and win back what's rightfully yours?
We free up your time
Time's a precious commodity these days. That's why, when it comes to jobs around the house or tasks like filling in tax returns - which most of us could attempt - we turn to experts. After all, who wants the hassle, especially when the job can turn out to be more complicated than we anticipated.
Our teams at EMCAS have genuine expertise. They make sure your one chance to complain is handled in the best possible way - and your time isn't bogged down in paperwork or phone calls.
We remove the hassle
Our well established, highly trained teams know everything there is to know about Whole of Life policies.
We deal with every last aspect of your claim - ensuring your case is heard fairly and dealt with effectively.
As you've discovered, financial products aren't that straightforward. Which is why our staff are experts. We recruit many directly from the financial industry so they understand, better than most, the products in question - and how to build compelling claims. But while we have enormous financial expertise, we're very approachable and talk in straightforward terms you're sure to understand.
We're regulated by the Claims Management Regulator in respect of regulated claims management activities, registered with the Information Commissioner, have an industry leading Code of Conduct and have created a Customer Charter.
This means that you can use our service knowing that we're a reputable company which promises to treat you with the honesty, respect and dignity that you deserve.
We're on a mission to right financial wrongs
We offer a Free Assessment with no up-front fees.
This means that you get back the money you're entitled to, safe in the knowledge that, if your case is unsuccessful or if you are not owed any compensation, you won't get charged*. We charge 35% +VAT of the compensation that you win.
We leave the next bit to you
We hope by now you have a sense of who we are and what we stand for. We hope also that you feel confident we'll do everything in our power to restore what's rightfully yours - while treating you with the respect you deserve.
We're ready to start fighting for your money as soon as you are. So why not start the process now by clicking to request your call back? Then, once we're off and running, you can relax, safe in the knowledge that we are fighting your corner.