Bundling home ownership with pension planning into one financial product was inherently risky, as many customers discovered to their cost. At this point you may well be ready to complain. But perhaps, given your experience of dealing with financial providers, you're understandably feeling a little anxious.
Of course this is entirely understandable. You only get one opportunity to reclaim, so it's important to give it your best shot. After all, it's your money at stake.
But the fact is, Pension Mortgage complaints can be complicated. Recent YouGov research** revealed that 25% of people don't feel that they know enough about claiming to do it on their own, whilst another 31% said that they were confused as to whether they could even make a claim.
Complaining can also take time. In our experience, a typical claim takes anything from 8 weeks to 18 months - and that can require a lot of patience, not to mention determination.
Given how complicated and involved the process can be, it's no surprise people turn to an expert like EMCAS. So here's why over 700,000 people have decided to trust us with their all-important claims.These days, there are a lot of Claims Management Companies out there. So what makes us different?
Ever since we started out in Torquay nearly ten years ago, we've been fuelled by a desire to restore financial justice. Fighting to right wrongs, we've grown to become one of the UK's leading Claims Management Companies. To date, we've won back over £515 million for over 700,000 customers.
But what does that mean for you? And how do we actually take the stress out of reclaiming - and win back what's rightfully yours?
As you know, financial products are rarely clear-cut. That's why our staff are experts. We recruit many directly from the financial industry so they understand the products in question - and how to build compelling claims. But while we have enormous financial expertise, we never tie you up in jargon, but speak in a straightforward language everyone can understand.
We free up your time
Time's precious. That's why, when it comes to jobs around the house or tasks like filling in tax returns - which most of us could attempt - we turn to experts. After all, who wants the hassle, particularly when the job in hand can turn out to be a bit of a headache?
Our teams at EMCAS have genuine expertise. They'll make sure that your one chance to complain is handled in the best possible way and, just as importantly, that your time isn't bogged down in paperwork or phone calls.
We remove the hassle
Our well established, highly trained teams know everything there is to know about Pension Mortgages.
We deal with every single part of your claim - ensuring your complaint is heard fairly and dealt with effectively.
We're regulated by the Claims Management Regulator in respect of regulated claims management activities, registered with the Information Commissioner, have an industry leading Code of Conduct and have created a Customer Charter.
This means that you can use our service knowing we're committed to treating you with the honesty, respect and dignity that you deserve.
We're on a mission to right financial wrongs
We offer a Free Initial Assessment with no obligation and no up-front fees.
This means that you get back the money you're entitled to, safe in the knowledge that, if your case is unsuccessful or if you are not owed any compensation, you won't get charged*. We charge 37.5% +VAT of the compensation that you do win.
We leave the next bit to you
We hope by now you have a sense of who we are - and the values we hold dear. We hope also that you feel confident we'll do everything in our power to restore what's rightfully yours - while treating you the way you deserve.
We're ready to start fighting for your money as soon as you are. So why not start the process now by clicking here to request your call back? Then, once we're off and running, you can relax, knowing your claim's in very safe hands.