1. You were sold or upgraded to a fee-paying account without your knowledge
If you can find a monthly fee on any current account statements - anything up to £35 - you were probably sold a Packaged Bank Account (PBA) and it may have been mis-sold.
2. You aren't eligible to claim on one or more of the bundled insurance policies
If you were told that you would be covered by the insurance policies in your Packaged Bank Account, and subsequently discovered you weren't, you were probably mis-sold.
3. You were sold an account with bundled products you would never need
Due to the pressured selling of these products, staff often didn't take into account whether the bundled benefits would actually be of any use to their customers. Sound familiar?
4. The sales advisor pressured you into it, making you feel like you had no choice.
Did the sales advisor really take the time to talk you through the product and properly record your wants and needs at the point of sale? If the answer's ‘no', you were probably mis-sold.
5. You weren't told about any other available products
Were you told about - or even offered - other options? Did the sales advisor even compare the product to others available?
6. You wanted a loan or mortgage and were told you had to have a Packaged Bank Account to get one
Sometimes people were told that in order to be eligible for the best rates, they had to take out a paid-for account. This is not always true. If you felt like you were left no choice but to sign up for a Packaged Bank Account, you were probably mis-sold a PBA.
What does all this mean to you?
Having read the statements above, you may now feel you were a victim of Packaged Bank Account mis-selling. If that's the case, you have cause for complaint - and could be due compensation.
What can you do to seek compensation?
There are two main options open to you. You can claim on your own, or use an expert like EMCAS. At this point, you may understandably want to know a little more about us - and whether we're right for you. If so, we'd love to tell you a bit more about ourselves - and why over 700,000 people have trusted EMCAS with their financial claims.
If, however, you're ready for us to take on your complaint, we'd love to help! If you've been mis-sold a Packaged Bank Account, you deserve financial justice - and we're only too happy to fight on your behalf.
Request a call back from one of our friendly, down-to-earth advisers by clicking here.
We'll call you back at a time convenient to you - and get your claim started.