Anger and frustration at the advice they received. A burning desire to get their all-important funds back. And anxiety about the battle to come.
Some nerves at this point are entirely understandable. Reclaiming can be an intimidating prospect. You only get one chance, so it's important to give it your best shot. It is, after all, your retirement at stake.
But FSAVC complaints can be complicated. In fact, recent YouGov research** has revealed that 25% of people don't feel that they know enough about claiming to do it on their own, whilst 31% said that they were confused as to whether they could even make a claim.
Complaining can also take time, and that's something none of us has much of these days. In our experience, a typical claim takes anything from 8 weeks to 18 months - and that can require a lot of patience and determination.
So to put your mind at rest, here are a few reasons why more than 700,000 people have trusted EMCAS with their precious claims.
Why people choose EMCAS
These days, there are a lot of Claims Management Companies out there. So why choose us?
Ever since we started out in Torquay eleven years ago, we've been passionate about restoring financial justice. Fuelled by a passion for righting wrongs, we've grown to become one of the UK's leading claims management companies. To date, we've won back over £312 million for over 700,000 customers.
Now history and values are all very well. But what do they mean to you? And how do we actually take the headache out of reclaiming - and win back what's rightfully yours?
As you've learned to your cost, Pensions aren't the simplest of products. Which is why our staff are at hand to help you with your claim. We understand the products in question - and how to build compelling claims. But while we have financial expertise, we're very approachable and talk in straightforward terms you're sure to understand.
We free up your time
Time's a precious commodity these days. That's why, when it comes to jobs around the house or tasks like filling in tax returns - which most of us could attempt - we turn to experts. After all, who wants the hassle, especially when the job can turn out to be more complicated than anticipated.
Our teams at EMCAS have genuine expertise. They make sure your one chance to complain is handled in the best possible way - and your time isn't bogged down in paperwork or phone calls.
We take away the hassle
Our well established, highly trained teams know everything there is to know about Pension FSAVCs.
We deal with every last aspect of your claim - ensuring your case is heard fairly and dealt with effectively.
We're regulated by the Claims Management Regulator in respect of regulated claims management activities, registered with the Information Commissioner. We have an industry leading Code of conduct through the PFCA. The PFCA stands for the Professional Financial Claims Association, their aim is to make sure it's members (such as EMCAS) work to the highest ethical and professional standards when dealing with Consumers, financial institutions and other parties associated with the process of Financial Dispute Resolution Management.
This means that you can use our service knowing that we're a reputable company which promises to treat you with the honesty, respect and dignity that you deserve.
We're on a mission to right financial wrongs
We offer a Free Initial Assessment with no up-front fees. We only charge you for our services if we are successful in claiming back any money you could be owed, in which case, our fee will be a percentage of the compensation you receive.
This means that you get back the money you're entitled to, safe in the knowledge that, if your case is unsuccessful or if you are not owed any compensation, you won't get charged. We charge 35% +VAT of the compensation that you win. To give you some assurance, we do apply a cap to the fee that we would charge on any compensation that is paid into your pension fund. Our cap is currently £3,000 including VAT, however, please note, this only applies to the fee charged on any compensation paid in to your pension fund; any cash award will not be subject to the cap.
So for example, if you're rewarded £10,000 to be paid into your pension fund, we would take no more than £3,000 including VAT. However, if you were rewarded £10,000 in cash, we would take £3,500 +VAT.
We leave the next bit to you
We hope by now you have a sense of who we are and what we stand for. We hope also that you feel confident we'll do everything in our power to restore what's rightfully yours - while treating you with the respect you deserve.
We're ready to start working for your money as soon as you are. So why not start the process now by clicking here to request your call back? Then, once we're off and running, you can relax, safe in the knowledge that we are working to get the money back you could be owed.