Why does the company I am claiming against charge for the information needed to make a claim?
Under the Data Protection Act companies are allowed to charge up to a maximum of £10.00 for information they hold on file regarding you and your account. This is known as a Data Subject Access Request Fee. In order for EMCAS to establish exactly how many charges you have incurred during the last 6 years you will need to pay the account provider this fee to obtain this information. This can either be paid by cheque, directly from your account or via the telephone on your nominated debit or credit account.
PLEASE NOTE: This fee is payable to your account provider NOT EMCAS.
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