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Home » FAQ » Credit Card » What does NO WIN NO FEE mean?

What does NO WIN NO FEE mean?

EMCAS work on a NoWin, No Fee* basis, so you will only be charged by EMCAS if your complaint is successful and you receive compensation as a result. If the claim is carried to its conclusion and is lost, you will not be charged for work carried out on your behalf.

The only occasion other than the above when a fee is payable is if during the course of your claim you decide to cancel our contract. A fee will then be payable to reflect the work carried out on your behalf and any expenses paid by EMCAS up to the point of cancellation.

*Subject to a fee in the event of termination if requested by the client or caused by the inaction of the client – see Clauses 3 & 7 of our Terms of Engagement, which is provided in our initial information pack.

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