How long is the whole process likely to take?
This depends on the company that sold you the policy and your individual circumstances. It can take anything from a few weeks to several months.
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Nearly three million savers with personal pensions designed to protect them from stock market turmoil have been left up to 45?per cent worse off than people who retired five years ago.
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FOS raises concerns over whole of life policies - Oct 2011
The Financial Ombudsman Service has raised concerns about the levels of complaints it is receiving about reviewable whole of life policies.
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Official data shames Barclays as worst bank for complaints - 09/11
Barclays clocked up the most complaints of any UK bank in the first half of 2011 at an astonishing rate of one every minute.
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